Shipping policy

Shipping Policy

Fishtail Global currently ships to customers within the United States.

Free U.S. Shipping
We offer free standard shipping on U.S. orders.

Order Processing
Orders require processing before shipment. Processing times may vary depending on the product, supplier availability, and fulfillment location.

Estimated Delivery
Delivery times vary by product, destination, inventory availability, and carrier. When an estimated delivery timeframe is available, please refer to the information provided during checkout or in your order communications.

Tracking
When tracking information is provided by the fulfillment carrier, it will be sent to the email address associated with your order. Tracking information may take some time to become active after shipment.

Multiple-Item Orders
Products in the same order may occasionally be fulfilled from different locations. As a result, items may arrive in separate packages or at different times.

Delivery Delays
Carrier delays, severe weather, holidays, inventory availability, or other circumstances outside our control may affect delivery times.

Incorrect Shipping Information
Please verify your shipping address before submitting your order. If you discover an error, contact us as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.

Questions About Your Order
If you have questions about shipping or an existing order, contact Fishtail Global at support@fishtailglobal.com.